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Security

ConnectWise Suspends Cloud Backup Access After Reported Breach

BleepingComputer reports that ConnectWise shut customer access to Cloud Backup after attackers accessed application identities and compromised Microsoft 365 tenants. The scale remains unspecified in the available account.

The Short Version

ConnectWise has shut down customer access to Cloud Backup, previously called SkyKick Cloud Backup, according to BleepingComputer. The report says the suspension followed attackers gaining access to application identities and compromising Microsoft 365 tenants.

Why It Matters

For customers using the service, the immediate reported change is the loss of access. That is separate from the unanswered question of which tenants were compromised and what happened inside them. The available account does not identify individual customers.

The Bigger Picture

The report connects a backup-service incident with access to Microsoft 365 environments. It does not establish that Microsoft 365 as a whole, or every ConnectWise product, has been breached. Keeping that scope clear matters when interpreting a short incident report.

What to Watch

The available description gives no affected-tenant count, data-exposure details, explanation of how the identities were accessed, or recovery timetable. Those details would help customers distinguish the service interruption from the incident’s security impact. Neither lost backups nor stolen customer data should be assumed from this account alone.

What information would you need from a backup provider after a security incident?

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